999nd Privacy Policy
This policy explains in detail how your personal information is collected, stored, and kept secure on the 999nd platform.
999nd ("we", "us", "platform") is an online casino and sports betting service operated for Bangladeshi users. This privacy policy explains how we handle your information when you use the 999nd website or register for our services.
This policy applies to all 999nd services, websites, mobile versions, and all related digital platforms. By using our platform, you are considered to have agreed to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.
999nd treats user privacy as its highest priority. Our SSL encryption technology ensures that all your personal and financial information remains secure at all times.
2. What Information We Collect
999nd collects various types of information to improve your experience and provide secure services. The details of the information collected are outlined below.
a. Personal Identity Information
- Full name and date of birth
- National ID / passport number (for identity verification)
- Email address
- Residential address
- Documents required for age verification
b. Financial Information
- bKash, Nagad, or Rocket mobile banking number
- Bank account details (for transfers)
- Transaction history
- Deposit and withdrawal records
c. Technical Information
- IP address and device identity
- Browser type and operating system
- Cookie and session data
- Website access time and duration
- Referral source (where you came from)
d. Gaming Activity Information
- Play history and betting records
- Preferred game categories
- Win and loss information
- Bonus and promotion usage information
999nd uses the collected information only for the following legitimate purposes. We never sell your information to third parties.
Identity verification is essential to keep your account secure and to confirm that you are at least 21 years of age.
Information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
Information is analyzed to detect suspicious activity and to keep our platform secure.
Information is used to resolve your issues quickly and to provide 24/7 live chat support in Bengali.
Anonymous statistics are used to continuously improve platform performance and user experience.
If you give your consent, you will be informed by email about bonuses, offers, and important updates. This consent can be withdrawn at any time.
4. Data Sharing Policy
999nd never sells or rents your personal information to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances.
Legal Obligations
Required information may be provided in compliance with a valid order from a competent court or government authority.
Payment Processors
Only the necessary financial information is shared with bKash, Nagad, Rocket, and approved banks to complete transactions.
Technology Partners
Game software providers (such as Pragmatic Play, Spribe) may manage their own gaming data. They are required to comply with our privacy standards.
Important: Outside the circumstances listed above, 999nd never shares your personal information with any other party. Your privacy is our highest priority.
999nd retains your information only for as long as it is necessary to deliver the services provided. We follow the policies below when determining data retention periods.
While Account Is Active
All information is retained while your account is active and is used to keep your service running smoothly.
When Account Is Closed
Even after an account is closed, financial transaction records are kept for a specified period to meet legal and regulatory obligations.
Data Deletion Request
You may request deletion of your information by emailing [email protected]. If there are no legal obligations, the information will be deleted within a reasonable time.
Anonymisation
If complete deletion is not possible, information is anonymised so that it can no longer be used to identify any individual.
6. Data Security Measures
999nd uses modern technical and administrative methods to protect your information. Our security framework operates at the following levels.
- SSL Encryption: All data exchanged on our website is encrypted using SSL/TLS technology, preventing third parties from intercepting your information.
- Secure Servers: Your information is stored on servers with high-level security, accessible only to authorized staff.
- Two-Factor Verification: Additional verification for account login and financial transactions provides protection against fraud.
- Regular Security Reviews: Our technology team regularly tests and updates system security.
- Staff Training: All staff who handle user information are trained on privacy laws and policies.
- Data Breach Response Plan: In the event of a data breach, we will act quickly and notify affected users.
Cookies are used on the 999nd website to improve your browsing experience and keep services running. A cookie is a small data file stored on your device.
Essential Cookies
Required for login sessions and security. The website will not function without them.
Functional Cookies
Remember your preferences and settings, such as language and theme selection.
Analytics Cookies
Anonymously monitor website usage to help improve services.
You can disable non-essential cookies by changing your browser settings. However, disabling some cookies may limit certain website functionality.
8. Your Privacy Rights
As a 999nd user, you have the following rights over your own personal information.
Right to Access
You can request a copy of the information we hold about you.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected.
Right to Erasure
If there are no legal obligations, you can request that your information be deleted.
Right to Object to Processing
You can object to the use of your information for specific purposes, particularly for marketing.
Right to Data Portability
You can request a copy of your information in a usable format.
Right to Restrict Processing
In certain circumstances, you can request that processing of your information be temporarily suspended.
To exercise any of the rights above, contact us by email: [email protected]. We will respond to your request within a reasonable time.
999nd provides services only to individuals aged 21 or older. We do not knowingly collect information from minors.
Age verification is mandatory at the time of registration. If we receive evidence that a minor has opened an account, that account will be closed immediately and all related information will be deleted.
If a parent or legal guardian becomes aware that their child has registered on our platform, we ask that they contact us immediately at [email protected].
10. Changes to the Privacy Policy
999nd reserves the right to update this privacy policy from time to time. The policy may change due to changes in services, the addition of new features, or legal requirements.
- If significant changes are made, we will post a notice on the website and inform registered users by email.
- If you continue to use the platform after changes are made, you will be considered to have accepted the new policy.
- The "Last Updated" date at the top of the page always indicates the date the most recent revision was published.
- To view a previous version, send a request to [email protected].
If you have any questions, comments, or complaints about this privacy policy, please contact us. Our privacy team is ready to address any concerns you may have.
We generally respond to emails within 24-48 hours (Bangladesh Standard Time).
Related Policies
Read our other important policies that keep your 999nd experience safe and transparent.
Terms & Conditions
Learn about all the rules and terms for using the platform in detail.
Read DetailsFrequently Asked Questions (FAQ)
Find answers to common questions about privacy and your account here.
Read Details