999nd Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") form a legal agreement between the 999nd platform ("Platform", "999nd", "we") and its users ("you", "player"). By accessing or using the 999nd.cam website or its mobile version, you are considered to have fully agreed to these Terms.

999nd is an online casino and betting platform built specifically for Bangladeshi players. Our platform offers slots, live casino, cricket betting and a variety of interactive games.

These terms have been prepared in Bengali and shall be considered the original document. In the event of any conflict with a translation or alternative version, this Bengali version shall prevail. If any part of these terms is found to be unlawful or unenforceable, the remaining parts shall remain fully in effect.

999nd reserves the right to revise, change or update these terms at any time. For significant changes, we will make an effort to notify you via your registered email address or through a platform notification. However, it is your responsibility to review the latest terms regularly.

2. Account Registration and Eligibility

2.1 Age Requirement

You must be 21 years of age or older to open an account and play on the 999nd platform. This age limit is strictly enforced and we may request identity documents to verify your age at the time of registration or at any point thereafter. Registering with false information will result in immediate account cancellation and any winnings earned will be forfeited.

2.2 One Account Policy

Each individual may open only one 999nd account. Creating multiple accounts under the same person's name is strictly prohibited. If multiple accounts are detected, all accounts will be suspended and bonuses or winnings may be cancelled.

2.3 Information Required for Registration

At the time of registration you must provide accurate and complete information, including:

• Full name (as per national identity card)
• Active email address
• Mobile number
• Date of birth
• Preferred payment method

Providing false or incomplete information may cause problems during account verification and may delay or cancel the withdrawal process. Contact the 999nd support team to update any information.

2.4 Identity Verification (KYC)

For the purpose of security and fraud prevention, 999nd may conduct a Know Your Customer (KYC) verification process at any time. As part of this process you may be required to submit a copy of your national identity card, passport or driving licence and, if necessary, proof of residence. If KYC documents are not submitted within the specified timeframe, your account may be temporarily restricted.

3. Account Security

It is your responsibility to keep your 999nd account password and login details completely confidential. Any activity carried out from your account will be considered yours unless you immediately notify us of any unauthorised access.

Follow the guidelines below to keep your account secure:

• Use a strong password (a combination of uppercase and lowercase letters, numbers and special characters).
• Never share your login details with anyone else.
• Always log out after using a public or shared device.
• If you notice any suspicious activity, contact us immediately at [email protected].

999nd will never ask for your password or full payment details via email, SMS or live chat. Any such communication may be a fraud attempt — please stay alert.

4. Deposits and Withdrawals

4.1 Deposit

The minimum deposit amount on the 999nd platform is ৳100, which can be made via bKash, Nagad, Rocket and bank transfer. Deposits are generally credited to your account instantly. However, minor delays can occasionally occur due to network issues or payment gateway reasons.

The payment method used at the time of deposit and the account holder's name must match. Deposits from third-party accounts are not accepted and such transactions may be subject to investigation.

4.2 Withdrawal

The minimum withdrawal amount is ৳800. Withdrawals are generally completed within 10 to 45 minutes. The following conditions apply at the time of withdrawal:

• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawal amounts may be delayed if KYC verification has not been completed.
• Withdrawals may be restricted until the wagering requirements of any active bonus have been met.
• If fraud or money laundering is suspected, the withdrawal will be placed on hold pending investigation.

Withdrawal request processing times are calculated according to Bangladesh Standard Time (BST, UTC+6). Bank transfers may take slightly longer on bank holidays.

5. Bonuses and Promotions

5.1 Welcome Bonus

Newly registered members at 999nd will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳15,000. The following conditions must be met to receive this bonus:

• To withdraw the bonus amount, the total of the initial deposit and bonus must be wagered 15 times (15x).
• The welcome bonus applies to the first deposit only.
• If wagering is not completed within the specified timeframe, the bonus will expire.
• Attempting to earn bonuses using multiple accounts is prohibited.

5.2 Ongoing Promotions

From time to time, 999nd runs various special offers, reload bonuses, cashback and tournaments. Each offer has its own terms and conditions, which will be detailed on the offer page. Using unusual betting strategies to earn bonuses (such as betting on opposing outcomes or switching games to avoid wagering) may result in the bonus being cancelled.

5.3 VIP Program

The 999nd VIP program has three tiers. Players can move up to higher tiers based on regular play:

• Bronze Tier — weekly cashback up to 0.3%.
• Silver Tier — weekly cashback up to 0.7%.
• Gold Tier — weekly cashback up to 1.0%.

999nd reserves the right to change VIP benefits without prior notice. Inactivity during a VIP tier period may result in a tier downgrade.

6. Betting Rules

All bets on the 999nd platform are governed by the following general rules:

• A confirmed bet cannot be cancelled or changed unless required due to a technical error.
• If a technical error occurs during a game, the result of that round may be voided and the bet amount will be returned.
• 999nd's server logs shall be considered the final evidence in determining game outcomes.
• In the event of a disconnection, the outcome of the game in progress will be determined according to the state recorded on the server.

For cricket betting, specific betting rules apply to BPL, T20, IPL and international matches, which are displayed separately in the betting section. If a match is abandoned or cancelled, bets placed on that match will be voided and funds returned.

7. Prohibited Activities

The following activities are strictly prohibited on the 999nd platform:

• Using the platform for money laundering or any illegal financial transactions.
• Using multiple accounts to earn bonuses or exploit system benefits.
• Using bots, automated software, scripts or any other technology to gain an unfair advantage.
• Intentionally exploiting any game error or vulnerability and failing to report it.
• Colluding with other players to influence outcomes.
• Fraudulently claiming payment reversals (chargebacks).
• Transferring funds from third-party accounts or placing bets on behalf of a third party.
• Playing on behalf of minors or providing them with access.

If any of the above activities are detected, the account will be immediately cancelled, all balances and winnings will be forfeited and legal action may be taken if necessary.

8. Account Suspension and Closure

8.1 Suspension by 999nd

999nd may temporarily or permanently close any account in the following circumstances:

• Violation of any clause of these terms.
• Failure to complete KYC verification or providing false information.
• Suspicion of fraudulent activity.
• Upon a court order or at the request of a regulatory authority.
• In cases of prolonged inactivity.

8.2 Closure by the Player

You may request to close your account at any time. In this case, the balance remaining in the account will be returned subject to the applicable withdrawal conditions being met. For self-exclusion, contact the support team via live chat or at [email protected].

9. Responsible Gaming

999nd prioritises responsible gambling. We believe that gaming is for entertainment, not as a source of income. The following tools can help you manage your play:

• Deposit Limit: Set a daily, weekly or monthly deposit limit.
• Session Limit: Set how long you play in a single session.
• Time-out: Temporarily close your account for a set period.
• Self-exclusion: Request to take a break from gaming for an extended period or permanently.

Gambling addiction is a serious issue. If you feel that you or someone you know has a gambling problem, you will find detailed information on our responsible gaming page. Visit the Responsible Gaming page for direct support.

This platform is for users aged 21 and above only. It is the responsibility of parents and guardians to take appropriate steps to ensure that underage members of their household cannot access this platform.

10. Privacy & Data Protection

999nd uses SSL encryption technology to keep your personal information secure. Information provided at registration and collected afterwards may be used for the following purposes:

• Account verification and security assurance.
• Payment processing and transaction monitoring.
• Compliance with legal obligations.
• Providing customer support and resolving issues.
• Personalised offers and promotional communications (with your consent).

We do not sell your personal information to third parties. However, necessary information may be shared with payment processors, KYC verification agencies, or relevant authorities when legally required. For more details, please read our Privacy Policy.

11. Limitation of Liability

To the maximum extent permitted by applicable law, 999nd will not be held liable in the following cases:

• Any loss caused by internet disconnection, power outage, or issues with your device.
• Damages resulting from your login credentials falling into the hands of a third party.
• Service disruptions caused by natural disasters, cyberattacks, or other unforeseen events.
• Financial losses resulting from your own decisions regarding game strategy.

The services of the 999nd platform are provided on an "as-is" basis. We cannot guarantee uninterrupted or error-free service, but we strive to maintain the highest standards.

12. Dispute Resolution

12.1 Complaint Process

In the event of any dispute or complaint, please first contact the 999nd customer support team:

• 24/7 support in Bengali is available via live chat.
• Email: [email protected]

When submitting a complaint, please include the date, time, amount, and a detailed description of the issue related to the transaction. We will review your complaint and provide a resolution as quickly as possible.

12.2 Final Decision

The decision of 999nd authority shall be considered final on all matters relating to game results, bonus disputes, and any transaction-related issues, provided it is consistent with these terms and conditions. We commit that all decisions will be made reasonably and impartially.

12.3 Amendments to Terms

The latest version of these terms and conditions will always be available at 999nd.cam/terms-conditions. Continued use of the platform will be considered as your acceptance. If you do not agree with any changes, please stop using the platform and contact the support team.